Where I deliver
I currently deliver within the UK only.
How much it costs
Delivery is £5.99 per order, however many pieces you buy.
How long it takes
Every piece is made by hand in small batches in my workshop at the Ferrers Centre. I often have the most popular pieces ready to go, but not always.
- If I have your piece ready, it’s usually dispatched within 2 to 3 working days.
- If not, I’ll make it for you, and it’s dispatched within 10 working days.
Once it’s dispatched, it travels by DPD next-day delivery. If you’d like to know whether a piece is ready before you order, just email me.
Tracking
When your parcel is on its way, I’ll send you the tracking details so you can follow it.
If something arrives damaged
Please email me straight away at jotham@feathersandfern.com with photos of the piece and the packaging. I’ll sort it out at no cost to you. See Returns and refunds for the details.
Any questions?
Email jotham@feathersandfern.com or call 07946 221169.